Reference

Terms That Cover Your Account on 950k apps

Before you open an account or move funds through bKash, Nagad, or Rocket, these terms set out what we expect and what you can expect from us.

Account eligibility rulesbKash, Nagad, Rocket wallet termsWithdrawal and verification conditionsAccount suspension policyJurisdiction-dependent access

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TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about your account, wallet transaction, or a decision we have made, contact our support team directly. We handle terms-related queries separately from general account help so your question reaches the right person faster. For wallet disputes involving bKash, Nagad, or Rocket transactions, have your transaction reference number ready when you write in.

HOW WE HANDLE THIS

Account Security and Policy Commitments

We take the security of your account and transaction data seriously. Every login session is protected, and wallet-linked actions — including bKash deposits, Nagad transfers, and Rocket withdrawals — require PIN or OTP confirmation at the payment provider's end before we process them on our side. Account data is retained only as long as necessary under our internal policy and applicable rules in your region. You can request a review of your account data or raise a concern about how we have applied these terms by contacting support with your account reference.

Session Security

Every account session uses encrypted connections. Wallet actions via bKash, Nagad, or Rocket require separate OTP confirmation before we process the transaction.

Data Retention

We keep your account and transaction records only for the period required by our internal policy and the rules that apply in your eligible region.

Account Review Requests

You can request a review of any account-level decision by contacting support with your account reference number and a brief description of the concern.

Terms Updates

When we revise these terms, we post the updated version here. We recommend you check this page after any notification email lands in your inbox.

What These Terms Actually Cover

950k apps Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms form the agreement between you and 950k apps the moment you create an account. They cover how your account is opened, how wallet transactions via bKash, Nagad, and Rocket are processed, and the conditions under which withdrawals are verified before funds leave the platform.

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We reserve the right to update these terms at any time. When we do, the revised version is posted here with a note at the top. Continued use of your account after an update means you accept the new terms. If any section conflicts with your
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local law, local law takes priority and that section is treated as unenforceable in your region. Account access is available only in regions where our service is permitted under applicable rules. We do not accept accounts from regions where operating is restricted. Payment transactions — whether
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you send via bKash wallet, Nagad transfer, or Rocket payment — are subject to the transaction limits and verification steps shown inside your account dashboard at the time of the transaction. We may request identity confirmation before releasing a withdrawal. If documentation is not provided within
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the period stated in your account notification, the withdrawal request may be cancelled and funds returned to your account balance.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These are the questions we get most often about account rules, wallet conditions, and what happens when something does not go as expected. If your question is not here, contact support with your account reference and we will respond in writing.

Access and eligibility depend on your local law and the regions we currently serve. If our service is available in your region, these terms apply to your account from the moment it is created.

Wallet transactions are subject to the limits and verification steps shown in your account dashboard. Each transaction requires OTP or PIN confirmation on the payment provider's side before we process it.

We post updates here and may send an account notification. Continued use of your account after a change is posted counts as acceptance of the revised terms.

If documentation is not provided within the period stated in your account notification, the withdrawal request may be cancelled and the funds returned to your account balance.

Contact support via live chat or email with your account reference number. Terms-related complaints are handled separately from general queries and receive a written response.

Where a section of these terms conflicts with applicable local law in your region, local law takes priority and that section is treated as unenforceable for accounts in that region.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Cover Your Account on 950k apps

How to Reach Us About These Terms

Account Security and Policy Commitments

Session Security

Data Retention

Account Review Requests

Terms Updates

Common Questions About These Terms

01 Do these terms apply to me if I access 950k apps from Bangladesh?

02 What rules apply to bKash, Nagad, and Rocket transactions?

03 Can 950k apps change these terms without notifying me?

04 What happens if I do not complete identity verification for a withdrawal?

05 How do I raise a formal complaint about a terms decision?

06 What if part of these terms conflicts with my local law?

Terms & Conditions

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