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What You Need to Know Before Using 950k apps

Access to 950k apps — including account registration, deposits via bKash, Nagad, or Rocket, and all games in the lobby — depends entirely on your local law and the eligible regions we operate in.

Eligibility depends on local lawbKash, Nagad, Rocket coveredAccount conditions applyBangladesh-region accessContact us for clarification
950k apps What You Need to Know Before Using 950k apps
REACH OUR LEGAL TEAM

How to Contact Us About Legal Matters

If you have a question about your account eligibility, a specific clause in these terms, or how your personal data is handled, our support team can help. Reach us through live chat on the site, by email at the address listed in your account settings, or via our dedicated Bangladesh support line. When you contact us about a legal matter, include your account number so we can pull your details quickly.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Tell us your account number and describe the legal query — we'll connect you to the right team.

Email Support

Send your legal question to the support email shown in your account settings. Include a copy of any relevant communication and your registered bKash or Nagad number for faster verification.

Bangladesh Support Line

Our Bangladesh support line handles account eligibility and terms questions in plain English. Response times vary; email is the most reliable path for formal legal requests.

HOW WE HANDLE YOUR DATA

Data Handling, Cookies and Account Security

Your account with 950k apps is protected at the data layer. We use SSL encryption on all pages and require OTP verification whenever you log in from a new device. Transaction data — including records of bKash, Nagad, and Rocket payments — is stored securely and retained only for as long as required by applicable compliance obligations. You can request a copy of the data we hold on you or ask us to correct inaccurate details by contacting our support team with your account number.

Cookie Policy We use session cookies to keep your account active and analytics cookies to improve site performance. You can manage cookie preferences in your browser settings at any time.
Account Security OTP verification is required on new-device logins. If you suspect unauthorised access, change your password immediately and contact us — we can freeze your account wallet within minutes.
Data Retention Transaction records, including wallet payments via bKash and Nagad, are retained for compliance purposes. Once the retention period passes, we delete or anonymise that data.
Requesting Changes To update, correct or request deletion of your personal data, send a written request through our support email. We aim to acknowledge requests within a reasonable timeframe under applicable law.

Common Legal Questions From Our Account Holders

These are the questions we get most often about how our legal terms apply to your account, your data, and your access rights. If your question is not here, reach out through live chat or the support email in your account settings.

Access depends on your local law and the eligible regions we operate in. Check whether online gaming services are lawful where you are before opening an account with us.

If we close your account for any reason, we return your remaining wallet balance to your original payment method — bKash, Nagad, or Rocket — subject to verification of your account details.

Send a written request to our support email with your account number. We will confirm receipt and provide your data summary in line with our retention and compliance obligations.

Yes. We send notice of any material change to the email address registered on your account before the change takes effect. Continued account use after that date means you accept the updated terms.

We retain transaction records, including bKash, Nagad, and Rocket payment histories, for as long as required under applicable compliance obligations, then delete or anonymise them.

Change your password immediately and contact us via live chat with your account number. We can freeze your account wallet while we investigate the unauthorised access.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.