What We Collect and Why
When you open an account with us, we collect the information needed to verify your identity and process transactions — your name, contact details, and payment method data. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and wallet number to match
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payments to your account and handle any disputes. We also collect device and session data — browser type, IP address, and login timestamps — to detect unusual access and keep your account secure. We do not sell your personal data to third parties. Data shared with
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payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. We retain your account data for as long as your account is active and for the period required under applicable law. If you close your account, we will
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delete or anonymise your data in line with our retention schedule, except where legal obligations require us to keep certain records. Availability of our services depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.